Refund policy

Since our pieces are made-to-order, we cannot accept returns. However, in extenuating circumstances, such as a damaged or lost package, please reach out via email at alanasweetjewellery@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.